Technical and support

Technical Support

Sproket is built to run on SharePoint and comes with all the flexible functionality you need and expect for your intranet portal … without the need for custom development.

It works on Office 365, SharePoint 2016 (Standard or Enterprise) and SharePoint 2013 (Standard or Enterprise) and is fully responsive for different devices.

If you require more complex features or SharePoint development or migration services, we’ve been helping companies since 2008 and encourage you to check out our SharePoint consulting options.

Office 365

SharePoint 2016 (Standard/Enterprise)

SharePoint 2013 (Standard/Enterprise)

SharePoint 2019

Mobile responsive 


Hosting options

You can choose to run Sproket on an on-premises server or within your hosted cloud.​ 

The Sproket intranet system is installed directly into your SharePoint or Office 365 environment and has no dependency on other services or hosting or subscription services. 

Note that if you are hosting SharePoint on-premises, your SharePoint environment must be accessible externally for Sproket to also be accessible to your employees externally. 

Office 365 Office 365

SharePoint 2013 SharePoint 2016

SharePoint 2016 SharePoint 2019

Maintenance and support models

Sproket maintenance agreement will keep your intranet up-to-date, allowing you to focus on what you do best. Our Australian-based support team is on hand to ensure your intranet stays running optimally.  

We provide access to all the latest features we release, with documentation to help you make the most of what is available. 

Alternatively, a ‘time and materials’ maintenance model offers you the flexibility to purchase blocks of time for specific work. 

Whichever model you choose, your staff will have access to the Sproket knowledge base, with user guides for every Sproket feature and plenty of great best-practice tips.

Updates and Add-ons

The Sope team is continually growing Sproket’s feature set and provides regular updates and enhancements so you can ensure your intranet stays ahead of your competitors.

As Microsoft continues to release new features you can rest assured that Sproket will leverage these new capabilities.

Management Portal

Hit the ground running with Sproket & SharePoint

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